Help Center
Got a question? Start here
From taking a quiz and reading your result to points and payments, the most common questions are answered on this page. If you can't find what you need, write to us and we'll reply within 2 business days.

How it works
Three steps: see your result, then decide
Pick a quiz and answer
No sign-up needed, and most quizzes take 3–8 minutes. If you leave halfway, your progress is saved automatically.
See your result for free
Free quizzes show the full report right away. Paid quizzes still show your headline result and a key chart for free.
Unlock only if you want more
A full report costs 10 points. Retakes and re-reads of the same quiz are free after that.
Quizzes & results
Answering, saving progress, reading your result
Which quizzes are free, and which are paid?
There are 46 quizzes right now. 36 of them are free from the first question to the full report. The other 10 are also free to take and show your headline result plus one key chart; if you want the full report, unlock it for 10 points. Quiz cards are labeled "Free" or show the number of points needed.
Browse all quizzesIf I leave halfway through, will I lose my progress?
No. Your progress is saved automatically. Open the same quiz again and tap "Continue" to pick up where you left off. If you're not signed in, progress lives in this device's browser, so clearing browser data or switching devices may mean you can't resume.
Do the same answers always give the same result?
Yes. Scores are calculated on our server with fixed rules, so the same answers always produce the same result, including how ties are settled. If a retake gives you a different result, it's usually because your mood or situation changed and your answers changed with it.
Are the results accurate? Can I use them as a diagnosis?
Our psychology quizzes are built on published research and theory, and they reflect how you see yourself at the moment you answer. They're a good way to understand yourself and start conversations with people close to you. They are not a psychological diagnosis and can't replace an assessment by a doctor or licensed therapist.
How we build our quizzesCan I share my result with friends?
Yes. Your result page can create a share image or link. It only shows a summary of your result and a link to the quiz, never your individual answers.
Points & payments
Prices, payment methods, points and redeem codes
How do points work? How much is a report?
A full paid report costs 10 points. The smallest top-up is at least 30 points (3+ reports): 30 points for US$1 in most places, HK$8 in Hong Kong, €1 in the eurozone and £1 in the UK; in Japan it's 50 points for ¥500 (tax included). Points can't be bought online in mainland China; exclusive quizzes there can be unlocked with a redeem code. Bigger packs are available too: in Japan they come with bonus points, so each report works out cheaper; elsewhere, points scale evenly with the price. Every report is 10 points whichever pack you use. The pricing page shows the exact amounts for where you are. If you buy directly from a report, 10 of the new points are used to open that report first.
See points & pricingHow can I pay? Will I be charged automatically?
Most visitors pay in US dollars. Visitors in Japan pay in yen, Hong Kong in Hong Kong dollars, the eurozone in euros and the UK in pounds. Online payment isn't available in mainland China; exclusive quizzes there can be unlocked with a redeem code. Checkout is handled by our payment provider, Waffo, which acts as the merchant of record, with Visa, Mastercard, Apple Pay and Google Pay. Your card and payment details are handled by Waffo and never stored on our site. Every charge is a one-time payment you confirm yourself: no subscriptions and no automatic renewals.
Do points expire?
No, points never expire. They can only be used on this site and can't be transferred, exchanged for cash or used toward other products.
My payment went through, but the report is still locked. What now?
We unlock the report once the payment provider confirms your payment, which usually takes a few seconds. Go back to the report page, wait a moment and refresh. Please don't pay again. If you're signed in, you can also check the status under Points and orders. If it's still locked, contact support with your order number (it starts with CRC or CRW) and we'll look into it.
Contact supportHow do I use a redeem code?
Enter the code on the redeem page to unlock a specific report or add points. Letter case and dashes are optional. Points or access obtained with a redeem code aren’t covered by purchase refunds; your statutory rights are not affected.
Go to the redeem pageAccount & history
Whether to sign up, and moving records into your account
Do I have to sign up or sign in?
No. You can take quizzes, see results and buy points without an account. If you're not signed in, your records, points and unlocked reports are saved in this device's browser; clearing browser data or switching devices may mean losing them, so we recommend signing in if you want to keep them long term.
What happens to quizzes I took on this device before signing in?
Nothing is moved automatically. After you sign in, My quizzes lists the results on this device that aren't in your account yet; they only move after you select them and confirm. Points and unlocked reports are moved together under Security & Privacy. Once they're in your account, you can find them on any device.
Go to My quizzesWhere can I see my past results?
Sign in and open My quizzes. Each quiz shows your latest result, the date and whether it's unlocked, and after a retake you can see how your result changed. Scores always appear exactly as they were calculated at the time; they're never recalculated with newer rules.
Go to My quizzesPrivacy & security
What we store, and how to download or delete it
What data do you keep?
You don't need to give your name or email to take a quiz. We store your answers, results and an anonymous device ID to generate your report, save your progress and produce anonymous statistics. If you sign in or buy points, we also process what's needed for your account, sign-in security and orders. We never sell personal data.
Read the Privacy PolicyHow do I download or delete my data?
Sign in and open Security & Privacy. You can download a file with your quiz history, points and order summary, or permanently delete your account and all its data. For records made without signing in, send us a message through the contact form and choose "Privacy & data" as the topic, and we'll help.
Go to Security & PrivacyRefunds & support
Refund rules, how to reach us, response times
Can I get a refund for points?
Yes. You can cancel any purchase within 14 days, no reason needed, simply by emailing support@typeofyou.com with your order number. Having the points credited doesn’t end this right. The 14 days start the day after your purchase and end at the end of the 14th day; sending your notice within that time is enough. You get a full refund; that purchase’s points are deducted and reports unlocked with them are no longer available in full (your balance may go negative). Even after 14 days, we refund duplicate charges, deliver anything that didn’t arrive (or refund you if we can’t), and put right content that clearly isn’t as described. If the law where you live gives you more rights, the law prevails. Refunds go back to your original payment method, usually within 5–10 business days.
Read the Refund PolicyHow do I contact support, and how fast do you reply?
The form on our Contact page is the fastest way, and we reply within 2 business days. After you send it, replies show up on the Support page in My Account; if you're not signed in, open that page on the same device to see them.
Contact usStill can't find an answer?
Tell us what happened. Including your order number or the link to your result page helps us look into it faster. We reply within 2 business days.